IMPORTANT COVID-19 UPDATES FROM NOTA

Effective Tuesday March 17, NOTA will begin to offer free transportation services due to COVID-19 until further notice. The goal is to maintain current service levels at this time and put procedures in place to help keep the public and our employees safe. 

Please note if you are experiencing flu like symptoms NOTA will not be able to transport you. NOTA is not medical transportation.  Please stay home.  We are asking our employees and riders to stay home if you are sick or have had any symptoms in the last 3 days. The driver will give you hand sanitizer prior to boarding the vehicle. NOTA is disinfecting the vehicles daily.

In an effort to help senior citizens (age 60 or older) and individuals with underlying health conditions reduce their risk of being exposed to Coronavirus Disease 2019 (COVID-19), NOTA is willing to help residents obtain food and other essentials from local Kroger or Meijer stores or FISH at no charge. See below for detailed instructions.

FISH is no longer allowing people inside their building to pick out food, they are just delivering a box to your vehicle.  NOTA will be able to pick up your box and take it to your home for free if you are a senior, disabled or are currently sick and can not leave your home. 

You do NOT have to be a current NOTA rider to avail yourself of this emergency service. You need only be a resident of Oxford, Addison or Orion townships or the villages of Oxford, Leonard or Lake Orion.

If a resident of Orion, Oxford or Addison Townships has a need of picking up food for children from the brown bag delivery system currently in place and the parents are working and can’t get it themselves, please call NOTA.  If you know of another need you feel we could assist with at this time please contact us.

NOTA is here to meet the needs in our communities.  Thank you for your cooperation during this challenging time. We will continue to post updates if service levels change.

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MEIJER AND KROGER FREE GROCERY DELIVERY INSTRUCTIONS
1) This is a free service for seniors, disabled, those with underlying health conditions or have flu like symptoms and should not leave home.
2) You must be a resident of Orion, Oxford or Addison Townships.
3) NOTA is only picking up food and essential supplies. No alcohol.
4) You DO NOT need to be a registered NOTA rider.
5) Drivers will bring the groceries to the door only.
6) The Meijer store in Oxford Township and the Kroger stores on Lapeer Rd. (M-24) and at Waldon and Baldwin roads in Orion Township all offer pickup services that allow customers to order their items and pay for them online, then pick them up at the store. See below for more information.
7) Due to the COVID-19 pandemic, NOTA is willing to pick up these items for people at these stores and deliver them to their houses, free of charge. NOTA drivers will NOT be shopping for people or paying for their items. They will simply be picking up groceries and other essentials after they have already been ordered, gathered and paid for via the store’s service.
8) Locations available for this service
a. Kroger – either 460 N Lapeer Road, Lake Orion or Kroger on 3097 S Baldwin, Orion
b. Meijer – 900 N Lapeer Road, Oxford
9) For the customer: Go to the Kroger or Meijer website, create a login with an email and password, pick which of 2 allowed Kroger locations to use above, then order online the products you need which will go into your virtual cart. Then pick a time for pickup. Must be at least a day ahead and continue to payment. Make sure in the contact information you have your name, address and put in contact info that NOTA will be picking up the groceries. Call NOTA Monday to Friday 8 a.m. to 3 p.m. and make a request to deliver groceries with the day/time you were given along with your first and last name and address.
10) Meijer will give you an order # which you will need to give to dispatch and you will need to put NOTA vehicle in the description of the vehicle section.
11) Please note, availability of this emergency service will depend on NOTA’s number of scheduled rides, which varies from day-to-day, and the number of requests for pickups/deliveries. This is new territory for NOTA, so please bear with us should there be any bumps along the way.
12) Just a reminder, this emergency service is ONLY for food and essential supplies and it’s ONLY for senior citizens, disabled and sick residents who need to stay home. Please do not abuse it. That will only serve to hurt those who truly need it.
For more information, please contact NOTA at (248) 693-7100. Our office is open from 8 a.m. to 5 p.m. Monday through Friday. To learn more about the grocery stores’ pickup services, please visit Meijer.com and Kroger.com.

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Hours of Operation:

Monday to Friday 6 a.m. to 6 p.m. ( Work Rides until 9 p.m. ) Saturday 8 a.m to 4 p.m. (Limited service to Addison, Orion and Oxford only) Sunday 8 a.m. to 2 p.m. (Limited service to Addison, Orion and Oxford) Hours for Scheduling a Ride: Monday to Friday 8 a.m. to 2 p.m. Voicemail is not available to schedule rides, you must speak to a Dispatcher. Questions on the application process please call Doug at (248) 693-7100 x3.

We can now accept Ride request/Cancellations thru E-Mail using Dispatchers@ridenota.org

NOTA WILL BE CLOSED IF ORION AND OXFORD SCHOOLS ARE CLOSED BECAUSE OF THE WEATHER